How Can I Help?There is much that you can do to help. Simple things. This guide suggests the kinds of attitudes, words, and acts, which are truly helpful. The importance of such help can hardly be overstated. Bereavement can be a life-threatening condition, and your support may make a vital difference in the mourner's eventual recovery. Perhaps you do not feel qualified to help. You may fell uncomfortable and awkward. Such feelings are normal - don't let them keep you away. If you really care for your sorrowing friend or relative, if you can enter into his or her grief, you are qualified to help. In fact, the simple communication of feeling of caring is probably the most important and helpful thing anyone can do. The guidelines, which follow show how to communicate your care.
GET IN TOUCH. Telephone. Speak either to the mourner or to someone close and ask when you can visit and how you might help. Even if much time has passed, it's never too late to express your concern. SAY LITTLE ON AN EARLY VISIT. In the initial period (before burial), your brief embrace, your press of the hand, your few words of affection and feeling may be all that is needed. AVOID CLICHÉS AND EASY ANSWERS. "He had a good life,' "He is out of pain," and "Aren't you lucky that...," are not likely to help. A simple "I'm sorry" is better. Likewise spiritual sayings can even provoke anger unless the mourner shares the faith that is implied. In general, do not attempt ot minimize the loss. BE YOURSELF. Show your won natural concern and sorrow in your own way and in your own words. KEEP IN TOUCH. Be available. Be there. If you are a close friend or relative, your presence might be needed from the beginning. Later when close family may be less available, anyone's visit and phone call can be very helpful. ATTEND TO PRACTICAL MATTERS. Discover if you might be needed to answer the phone, usher in callers, prepare meals, clean the house, care for the children, etc. This kind of help lifts burdens and creates a bond. It might be needed well beyond the initial period, especially for the widowed. ENCOURAGE OTHERS TO VISIT OR HELP. Usually one visit will overcome a friends discomfort and allow him or her to contribute further support. You might even be able to schedule some visitors, so that everyone does not come at once at the beginning or fails to come at all later on. ACCEPT SILENCE. If the mourner doesn't feel like talking, don't force conversation. Silence is better than aimless chatter. The mourner should be allowed to lead. BE A GOOD LISTENER. When suffering spills over into words, you can do the one thing the bereaved needs above all else at the time - you can listen. Is he emotional? Accept that. Does he cry? Accept that too. Is he angry with God? God will manage without your defending Him. Accept whatever feelings are expressed. Do not rebuke. Do not change the subject. Be as understanding as you can be. DO NOT ATTEMPT TO TELL THE BEREAVED HOW HE FEELS. You can ask (without probing), but you cannot know, except as he tells you. Everyone, bereaved or not, resents an attempt to describe his feelings. To say, for example, "You must feel relieved now that he is out of pain," is presumptuous. Even to say, "I know how you feel," is questionable. Learn from the mourner, do not instruct him. DO NOT PROBE FOR DETAILS ABOUT THE DEATH. If the survivor offers information, listen with understanding. This article is reprinted with permission from a brochure published by The Compassionate Friends. We have this and other brochures available at our funeral home, and would be glad to mail them if requested. Just call or email us using the link below and let us know which titles you would like to receive.
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